Maslach Burnout Inventory

The occupational health has been white of many studies, therefore the state of health of the worker it has significant influence in the quality of services given for it (MINAYO; HARTZ; BUSS, 2000 apud MUROFUSE; ABRANCHES; NAPOLEO, 2005). Some occupations offer more risks estresse to it, between them are to the nursing, for the fact to be worked with critical diseases and situations of death (COOPER; MITCHEL, 1990 apud STACCIARINI; TRCCOLI, 2001). The professional of the health area most of the time acts for optimum attendance to its customers and recklessness the care with its proper health (PIZZOLI, 2004 apud SNOWS et al., 2010). In the decade of 70, Frendenberg (1974) started to study in estresse it to the United States labor known then as the syndrome of burnout that it had as main characteristics the feeling of failure and personal exhaustion caused by the extreme loss of energy, force and resources. Since then, some authors have searched on the subject and had displayed its definitions and theories on burnout, but of Maslach he was that he had greater impact and acceptance in academic area (MUROFUSE; ABRANCHES; NAPOLEO, 2005). Some years after Frendenberg (1974), Maslach and Jackson (1981) had started to study the syndrome and had developed Maslach Burnout Inventory (MBI) that it is an instrument to measure burnout used in the majority of the research carried through on the subject. This resource also is used in Brazil, being carried through some modifications in accordance with the Brazilian reality (BENEVIDES-PEREIRA, 2001). This composes in 22 item, being nine to measure the emotional exhaustion, eight item for personal accomplishment with the work and five item to measure the depersonalization (SOUZA; IT HISSES, 2002). It estresse while mentions it to it the personal exhaustion that intervenes with the life of the individual, burnout reflects directly in the performance of the worker in its workstation.